IVR Payments

Velocity's fully-integrated Interactive Voice Response (IVR) system provides an additional channel for accepting electronic payments. The integration provides callers the ability to make payments using their credit card, branded debit card, or electronic check using a telephone.

  • Text-to-Speech and Professional Voice Talent is Available for IVR Prompt Recordings
  • Multi-Lingual Language Support
  • Toll-Free Phone Numbers are Available
  • Bill Lookup Feature Ensures Proper Payments
  • Provided Confirmation Number Aids Customer Support
  • Press "0" for Operator Assistance is Available

A standardized call script ensures rapid deployment of the product, but customization of the call script is also possible to meet the specific needs of the client.

Files to Download: 
Velocity IVR Payments Brochure.pdf

ABOUT GOVOLUTION

Velocity is an electronic payment system and service provided by Govolution, LLC, a  wholly-owned subsidiary of First American Payment Systems. Velocity has been honed to meet the strict technical, financial and security standards of the U.S. Federal Government. Starting with payment processing, its modules enable a full spectrum of business activities including back-end reporting, data management and administrative tools that integrate with legacy accounting, cash management and CRM systems.