Govolution, a leader in multi-channel payment technology, announced today a partnership with insured.io, a SaaS software company specializing in Digital Customer Engagement for the Insurance Industry.
insured.io is partnering with Govolution to enable integrated payments throughout the insured.io engagement platform to include mobile, web and IVR.
insured.io extends the functionality available, and integrated with, an insurance organization’s policy administration system, with out-of-the-box solutions to enhance the digital experience through communication, self-service functionality and secure billing and payment capabilities. The insured.io platform features Cloud Interactive Voice Response (IVR), an Integrated Consumer Portal, Recurring Payments, as well as Analytics and Reporting. Govolution provides a multi-channel payment platform that enables software companies to easily integrate through simplified APIs to create a positive customer experience and to connect to any payment processor in the industry.
As a result of that integration, any insurance carrier that uses insured.io software can immediately offer its policyholders convenient payments options – whether via IVR, by phone with a CSR rep, on the web, or in the app itself via mobile.
“insured.io is built on the premise of driving producer to policyholder engagement in the cloud,” said Greg Gentile, President of Govolution. “That mission aligns well with Govolution’s core strengths of payment enablement, payment security expertise, and ease of integration.”
“We are very excited about our new partnership with Govolution,” said Clem Lincoln, Head of Business Development, insured.io. “We now can offer clients and prospects the ability to simply ‘turn on payments.’ In addition, Govolution can offer insured.io within their Insurance Industry vertical, the ability to enhance payment options and offer a superior Customer Experience, setting Govolution apart from other payment platforms. We are very pleased with our relationship with Govolution and the Velocity Payment Platform.”
About Govolution and the Velocity Payment System®
Govolution is a leader in ePayment solutions, including purpose-built contact center solutions that improve customer experience and optimize agent workflows with integrated multi-channel engagement. Velocity Payment System is certified with all major payment processors in the U.S., is re-offered by many of the largest banks in the country and provides secure payments acceptance across all customer engagement channels. Velocity Payment System is a registered trademark of Govolution, LLC, a wholly-owned subsidiary of First American Payment Systems, L.P. who is one of the fastest-growing payment processors in the United States, serving more than 210,000 merchants. http://www.govolution.com
About insured.io
In 2011, a group of Insurance Industry veterans founded what was known then as TundraLogic, Inc., on the principle that effective, meaningful engagement, via technology, is the basis of any successful Carrier, Managing General Agency or Producer. Now, as insured.io, we have combined what we’ve learned, and continue to learn, and engineered our cloud-based, SaaS platform to meaningfully and easily connect with your consumers, producers and employees using any device they choose, 24/7/365. For more information and to schedule a demo of insured.io, please visit us at https://insured.io, call us at (888) 470-0637, or email us at info@insured.io.
