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Govolution Attends 2016 Call Center Week Conference & Expo

Govolution Attends 2016 Call Center Week Conference & Expo

Govolution, LLC announced today it’s Velocity Payment System call center solutions team is attending the 17th Annual Call Center Week Conference and Expo in Las Vegas.

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Embedding Accounts Receivable policies in Contact Centers

Embedding Accounts Receivable policies in Contact Centers

As AR policies evolve, customer engagements related to supporting payments becomes more complicated for contact center agents. Contact centers must keep pace with these emerging complexities.

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The Importance of Purpose-Built Call Center Payments Solutions

The Importance of Purpose-Built Call Center Payments Solutions

Adding a purpose-built application for customer service representative-assisted payments can help mitigate risk, lower costs and improve the overall agent and customer experience.

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